Rosemary has organized many trips for me over the past few years. The last trip was a combination of land and cruise components. There were no issues for me to resolve as the arrangements were thorough. I have not ever encountered a major issue when Rosemary makes the arrangements. She always provides me with complete details, alternatives for my consideration and is prompt to reply to any questions or requests. I recommend her.
rollo
Toronto
My husband and I have worked with Anne Marie for many years when we are planning our cruises. She provides us with above and beyond customer service; is always just a phone call away (especially over the past two years); she does her research, gives you options and helps you feel confident in the trip you are booking. We recently completed a Baltic cruise and could not have been happier with all the guidance and recommendations Anne Marie provided.
Ken & Jill
Oakville, ON
Susanne provided excellent service from start to finish. Susanne researched and booked the best areas to visit, the most convenient flights, the most knowledgeable safari guides and the finest hotels. She organized many extras for us such as a very memorable hot air balloon ride over the Serengeti and a relaxing few days in Zanzibar.
Booking of our trip was a smooth process with Susanne communicating with us every step of the way. She patiently answered our many questions on insurance, shots required and what to pack.
After the trip Susanne solicited our feedback on the trip and asked what we would change, if anything.
She set up an amazing vacation for us! It was the trip of a lifetime!
Laurel and Glen
Oakville, ON