Anne Marie was very professional and obviously has had lots of experience in the industry. She always offered lots of options when it came to hotel choices and flights which was very helpful. She has traveled a great deal herself, and that proved to be very useful as well.
Leslie
Halifax
Rosemary helped us plan a cruise on short notice, coordinating the needs of two families. She provided suggestions for appropriate family friendly lines, and managed to accommodate our requests for room locations, even though there were limited options at the time. She looked after everything: dining reservations, coordinating show reservations with dining times, booking special experiences on tha ship for the family. All of this could have been done online by us, but she went right ahead and booked it all. She also went ahead and did our online checkin, printing luggage tags and boarding documents. In this day of online self-service (which is what I usually do ), it was a pleasure and a treat to have Rosemary take the initiative to look after all the details for us. In fact, other travel agents we've had in the past will book the cruise but then send us to the website to book our dinners etc.
Rosemary took an interest in us as people, not just clients. She is a real people person. I look forward to booking more vacations with her.
Jane
Oakville
Susanne took care of arranging all aspects of this trip of a lifetime. Including coordinating with our safari guides, Excellent Guides, booking accommodations and arranging transfers to those accommodations. We simply had to show up given we were confident Susanne had all the trip details arranged!
John
Oakville