Susanne provided excellent service from start to finish. Susanne researched and booked the best areas to visit, the most convenient flights, the most knowledgeable safari guides and the finest hotels. She organized many extras for us such as a very memorable hot air balloon ride over the Serengeti and a relaxing few days in Zanzibar.
Booking of our trip was a smooth process with Susanne communicating with us every step of the way. She patiently answered our many questions on insurance, shots required and what to pack.
After the trip Susanne solicited our feedback on the trip and asked what we would change, if anything.
She set up an amazing vacation for us! It was the trip of a lifetime!
Laurel and Glen
Oakville, ON
Rosemary has years of experience and she has been helping me plan my trips for over 10 years. She is very knowledgeable about destinations and tour operators (tours, cruises, etc.). She is a great problem solver if you encounter any hiccups. And she is always there to answer your questions - no matter how trivial they may be. I do all my trip planning with Rosemary over the phone and via email. I would not plan a trip without her!
E.M.B.
Maple, Ontario
My husband and I have worked with Anne Marie for many years when we are planning our cruises. She provides us with above and beyond customer service; is always just a phone call away (especially over the past two years); she does her research, gives you options and helps you feel confident in the trip you are booking. We recently completed a Baltic cruise and could not have been happier with all the guidance and recommendations Anne Marie provided.
Ken & Jill
Oakville, ON